Hi there, my name is ***** ***** I'll be assisting you. What e-mail program, app, or software are you using?
okay, but are you accessing your e-mail through a web browser or a stand-alone program like outlook, mail, eudora, etc...
can you tell me more about what was misspelled and when this occurred? You said a word in the address... were you setting up a *new* email account on Gmail? Or trying to access an existing one?
okay, if you go to gmail.com in a different browser window, does it go straight into the incorrectly spelled e-mail account, or does it ask you for a login and password?
You can have more than one web browser window open at a time if you like. A web browser is what you use to look at web pages... not the same as outlook
Internet explorer/Chrome/Firefox/Safari are all web browsers. On the bottom of the screen you'll see the icon for google chrome... if you right click on that and click on the "Google Chrome" at the bottom of the list that comes up another window will open. Click and hold at the top of that window and drag it all the way to the side of the screen and it will fill the left hand side of your screen. On the other side a bunch of small windows will appear... pick the one that has our conversation here. Once that's done you'll have two windows open side-by-side. That will let you talk to me in one, and go to gmail in the other.