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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I need to set up an email address, I was using live, my

Customer Question

i need to set up an email address
JA: Just to clarify, what email service provider are you using?
Customer: I was using live
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: my email address was***@******.***. I don't know why it was stopped.
JA: What troubleshooting have you tried?
Customer: I have not. I don' know how to troubleshoot.
JA: Anything else you want the email expert to know before I connect you?
Customer: i don't believe so
Submitted: 23 days ago.
Category: Email
Expert:  Jason Jones replied 23 days ago.

I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,

Expert:  Jason Jones replied 22 days ago.

Do you still need help with this problem?