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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Why can I no longer get into my Verizon email account using

Customer Question

Why can I no longer get into my Verizon email account using the password ***** have used for years?
Submitted: 2 months ago.
Category: Email
Expert:  Jess M. replied 2 months ago.

Hi Janice, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me the problem email account so that I can check its status and recovery options?

Also, are you using a Windows computer or a Mac to access your emails?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess