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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I'm locked out of my gmail. Couldn't remember my password,

Customer Question

I'm locked out of my gmail. Couldn't remember my password, and went through several iterations of password ***** sent to phone/alt email, etc. Now I'm locked out.
JA: How long have you had this issue with your Gmail account?
Customer: about two or three days.
JA: Have you installed any updates recently?
Customer: no.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Email
Expert:  michelleclive replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 6 months ago.

do you have access to alternate email and phone# ***** saved in your gmail for recovery

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