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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I do not receive any email (it started on Monday). I have no

Customer Question

I do not receive any email (it started on Monday). I have no filter. It looks like they are blocked, this situation is the same on each of my computers and my phone. My account info:
Name
vincent d'orgeval
Email ***@******.***
Submitted: 7 months ago.
Category: Email
Expert:  Bhavik Joshi replied 7 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 7 months ago.

How you are accessing your emails ? Are you using Outlook,Thunderbird etc ?

Customer: replied 7 months ago.
AOL through Chrome
Expert:  Bhavik Joshi replied 7 months ago.

Are you able to send emails to others ?

Expert:  Bhavik Joshi replied 7 months ago.

Do you know SMTP/POP server settings of it ?

Expert:  Bhavik Joshi replied 7 months ago.

The reason why I am asking is because I am confused with the domain name of your email id. Domain name as per your email id is dorgeval.net which is your last name.So I am confused if iti si your actual and complete email id.

Customer: replied 7 months ago.
I am able to send emails which are well recevied.
Confirm my email address is "*****@******.***". This address was provided by AOL to me 15 years ago and has been working satisfactorily during these years as an AOL address.
Customer: replied 7 months ago.
Are you still with me ?
Customer: replied 7 months ago.
given your silence I assume that you are not interested.
Customer: replied 7 months ago.
end of discussion without any solution or remedy from you. Big disappointment..
Expert:  Bhavik Joshi replied 7 months ago.

Hi, I was away for some time. I just saw your messages now.

Expert:  Bhavik Joshi replied 7 months ago.

Would you like me to connect to your computer ?

Expert:  Bhavik Joshi replied 7 months ago.

You can try this and let me know, How it goes. This option will reset your chrome browser through this you will be able to clear unwanted settings which may be causing problem..

Expert:  Bhavik Joshi replied 7 months ago.

Did this work for you ?