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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6150
Experience:  I have 7+ years of experience in fixing emails issues.
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I CANNOT REMEMBER MY EMAIL PASSWORD TO MY GMAIL ACCOUNT. I

Customer Question

I CANNOT REMEMBER MY EMAIL PASSWORD ***** MY GMAIL ACCOUNT. I ASKED FOR HELP AND YOU SAID YOU SENT ME A ONE TIME PASSWORRD TO MY ACCOUNT BUT WHEN I CHECKE MY EMAI LON MY IPHONE THERE WAS NO SUCH MESAGE. Please tell me what my password *****
Submitted: 8 months ago.
Category: Email
Expert:  Sandy replied 8 months ago.

Hello! My name is Sandy.I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Quiksilver07070 replied 8 months ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 8 months ago.

Unfortunately we cannot tell you what your password ***** it does NOT work that way.

YOu have to reset the password ***** a ONE TIME passcode, sent to either an ALTERNATE Email, or to your cell phone.

But that is how Gmail does it.

There is no magic bullet, or password ***** tool.

Free Email accounts, are not managed by Google, and if you lose access to your account. Google doesnt care, they will tell you to just open another Email account.

Expert:  Quiksilver07070 replied 8 months ago.

I can help you TRY to recover your password, but It will take your assistance to aid me in reseting your password.

I would like to connect to your computer, and SHOW YOU the best way to do this.

Woudl you like to continue on this?

Customer: replied 8 months ago.
Call me now
Expert:  Quiksilver07070 replied 8 months ago.

Payment failed.....so the calling you feature didnt get paid for.

You will have to fix this.

or we can move to the remote session, butonly if you first rate a 5 star.

Then we can do the remote service for no additional charge

Expert:  Sandy replied 8 months ago.

In this case, you need to reset your Gmail account password:

Here is how:

Click the link: https://www.google.com/accounts/recovery

Choose "I forgot my password".

And follow on -screen instructions to create a new password.

However, if you're not comfortable with doing this, I 'm ready to call you directly or help you over secure remote session.

Expert:  Sandy replied 8 months ago.

Brian,

Can you please tell me if you're working with me(typing text) using your Microsoft Windows based computer or iPhone?

Expert:  Sandy replied 8 months ago.

Brian. I'm ready to help you step by step. Please reply back to me or provide me your contact number under Enter contact Info to start a live discussion.