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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Outlook not working I just downloaded the latest OS for Mac

Customer Question

Outlook not working
I just downloaded the latest OS for Mac - Version 10.12 and now my Outlook is acting up
It opens fine but then after one or two emails i get the swirling ball thing and need to shut it down...I have done this several time and get the same results
Any idea how to fix it
Submitted: 3 months ago.
Category: Email
Expert:  Kevin T replied 3 months ago.

How's it going.
Let me read of your question. Give me a minute.

Customer: replied 3 months ago.

Great - thank you

Customer: replied 3 months ago.

Hello - are you there?

Expert:  bbao replied 3 months ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 3 months ago.

Could you please advise your Outlook version? What's your email provider? Ever tried with other mailboxes?

Expert:  bbao replied 3 months ago.

Are you still there with me?

Expert:  bbao replied 3 months ago.

Okay, I just leave some homework for you before signing off. :)

Please start Console app then keep it running in the background and better on another screen. Choose All Messages in left pane and scroll down to the last item in the right pane. Then start Outlook and carefully observe if any error reported by Outlook. Please let me know your findings. Thanks.