How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I just formatted my systems...than i reconfigure my mail but

Customer Question

JA: Hello. What seems to be the problem?
Customer: i just formatted my systems...than i reconfigure my mail but it is asking"Enter Network Password" plz help me to solve the issue
JA: When did you last reset your username and password?
Customer: its been more than 1year
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: in my system outlook express 2007
JA: What troubleshooting have you tried?
Customer: window 8.1
JA: Anything else you want the email expert to know before I connect you?
Customer: no plz help me to activate my mail seeting
Submitted: 27 days ago.
Category: Email
Expert:  Richard replied 27 days ago.

Hi there and welcome

Can you tell me please for which email service you are trying to connect outlook 2007 to? eg: Hotmail, Yahoo ect?

And which version of windows are you using?

Expert:  Richard replied 27 days ago.

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.



Related Email Questions