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I'm sorry about the issue. Is there any error or message when trying to get in your outlook email?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
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Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
May I connect with you remotely (over secure network session) to check/fix the issue directly?