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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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Icannot get my unread e-mails?? y ahoo, i think, through my

Customer Question

icannot get my unread e-mails??
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: y ahoo, i think
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through my std computer
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the email expert to know before I connect you?
Customer: i guess not
Submitted: 8 months ago.
Category: Email
Expert:  Viet - Email Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 8 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Josh replied 8 months ago.

Hi!

Do you still need help?

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