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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Why am I locked out of my email? [email protected]? I do

Customer Question

Why am I locked out of my email? ***@******.***? I do not remember changing my password. Is it because of you being so badly hacked? I am 75 and do not "text". My only other means of contact is by phone:(###) ###-#### Thank you. Jon
Submitted: 2 months ago.
Category: Email
Expert:  Byron replied 2 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you getting a message that your password ***** ***** or does it say the account is locked?