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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I am so confused with my email and my log in name.I do not

Customer Question

I am so confused with my email and my log in name.I do not know what they are.
JA: Have you tried having password ***** directions emailed to you?
Customer: I can't get in to my email
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I haven't but one or two times because I have gotten them mixed up
JA: What troubleshooting have you tried?
Customer: I tried the call center but I couldn't understand and I get so frustrated
JA: Anything else you want the email expert to know before I connect you?
Customer: my actual log in to the computer
Submitted: 5 months ago.
Category: Email
Expert:  Isaac Franklin replied 5 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 5 months ago.

What email are you trying to log into for the ending? @gmail, outlook, yahoo etc?

How are you logging into your email? On a phone, tablet, computer etc?