Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.
Would you consider allowing me to connect to your computer and work on this remotely while you watch? There will be no additional charge for this service. Please ignore any automated offers that may pop-up. If you'd like for me to remotely connect, please click on the link below
Download and install the TeamViewer program. Please provide me the id and password ***** it has loaded. Let me know if you have any questions or issues. Thank you!