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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My enterprise ms outlook 2007 is not working - error message

Customer Question

my enterprise ms outlook 2007 is not working - error message not implemented
JA: How long has this been an issue?
Customer: brief summary of this problem origination - 4 nights ago i downloaded Office 365 from my wifes school website - its free for teachers. When downloaded, all new Ofiice applications seemed to work except Outlook - error Outlook(1).pst was not cleanly closed by the last program that used it. cant open until repaired . then outlook 2007 opened but unresponsive, used repair function - no help, used scanpst.exe, no help. ran 2007 diagnostics - found no problems. uninstalled Office 365. now current 2007 outlook opens but will not send, and receive NOT IMPLEMENTED error
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: desktop browser win7 64bit home, chrome
JA: What troubleshooting have you tried?
Customer: read my summary
JA: Anything else you want the email expert to know before I connect you?
Customer: ????? not sure
Submitted: 2 months ago.
Category: Email
Expert:  technicalcat replied 2 months ago.

Hello, and thank you for using this service.

Sorry to hear you are having trouble. I will help you now.

What is the exact error message you receive?

Expert:  technicalcat replied 2 months ago.

Is it simply "not implemented" or do you also get other errors? Please type your reply in the box below. thank you.