Hi! My name is ***** ***** I will be assisting you. Let's get started!
Android phones have a similar feature to an iPhone.
Sign into the Gmail account that is on the phone
Go to www.google.com
Type in: Where is my phone?
You will see an option for FIND YOUR PHONE and Get Started
Click on it and you can locate your phone.
If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.
I see that you opened a new question by accident and asked a couple more questions.
When you go to www.google.com and type in: Where is my phone? -- please make sure that you press enter after that
I am attaching a screenshot that will show you the box where it says "Get Started"
I apologize for any confusion -- My first step was to sign into your Gmail account that is on the phone. Are you unable to sign into your account?
If you are unable to sign into your Google account then there will be no way to locate your phone since all features are based on the Google account. It is similar to if you cannot sign into your Apple ID account then you wouldn't be able to locate your iPhone.
I will send in a request to customer service for you. Please do not use the rating system otherwise it will delay the process.