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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have windows live mail and am not getting my emails I have

Customer Question

I have windows live mail and am not getting my emails I have two accounts***@******.*** and***@******.***
JA: Just to clarify, what email service provider are you using for this account?
Customer: windows???
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my computer through windows live mail
JA: What troubleshooting have you tried?
Customer: I am a senior and have no idea of what to do
JA: Anything else you want the email expert to know before I connect you?
Customer: Verizon was able to take over my computer when I had a problem can aol do the same
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.


I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10?

Yes, I can connect remotely to your computer and fix your email issue directly for you.

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

Please let me know when you are available.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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