Hello! My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
I can help you in one of three different ways:
1) Question and answer session.2) Secure Remote support($14), which would allow me to take a look at the problem and fix the issue directly while you stay in front of the computer.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. It is 100% safe and secure.
We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau websitehttp://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403
3).Phone support(live discussion via phone).
If you wish to choose Secure remote session or Phone support(live discussion via phone), please click Accept this Offer/Get extra help offer sent by me.
Else, we can continue in the question and answer session, but I will need to ask a number of other questions and try and walk you through some steps.
Once you accept secure remote offer, click the link:
Scroll down on that page and click "I Agree".
Download/allow and run this program to start secure remote session.
Have you tried to reset your Facebook account password?
If not, please try the following:
Click the link: https://www.facebook.com/login/identify
Enter your Email, Phone, Username or Full Name there. Click Search and follow steps to create a new password ***** your Facebook account.
If you have other queries regarding this, please reply back to me the box given below.
And if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.