Hello. My name is ***** ***** I will be assisting you today.
what is your email address?
what is this phone number? (7**) ***- Enter 2 missing digits at index 4 from end 96
you get a 8 digit code texted to phone number ending in 7296 ?
My cell phone number is(###) ###-####
did you get a 8 digit code texted to you?
Yes, I finally found it! Do you want me to give it to you so that I may reset my Password?
yes what is it?
thats not correct, is there a number in the text? enter the whole thing
There is NO number in the Text! I have given you all that I can see! Now my Cell Phone won't display the Text anymore! Is all this worth $64?? Can't I just use Alternate Email Accounts such as outlook.com or gmail.com?
You can create a new email if you want
Can I use my my old Yahoo username i.e. "*****@******.***" and make up a new Password; or, must I make a new Yahoo Account with a new Username and New Password?
we have to reset the password ***** you to use the same address with the code texted to you.
without that you have to create a new account
I have given you the code sent by Yahoo-I cannot help it if it contains only letters. My cellphone seems to have misplaced the code anyway; i need Yahoo to send me a new Text Message Code. Is that possible?
its not letting us do a text anymore, do you have access to this account? s***************@******.***
My recovery email is "*****@******.***" but I do not know the Password. Can I use "*****@******.***" and make up a different Password?
its saying thats not a registered account, so you can create a new account using***@******.***
OK, so what steps do I need to take in order to create a new account using the "*****@******.***"? Please list them for me.
go here, it will ask you to fill out your information https://login.yahoo.com/account/create?specId=yidReg&lang=en-US&src=ym&done=https%3A%2F%2Fmail.yahoo.com&display=login&intl=us
I tried the above Link-it told me to enter my personal information-and then told me to expect either a Text Message or a Phone Call. I couldn't get a Text message or a phone call on my phone!
can we do a remote session?