Hi,I'm sorry about the issue. Is there any error or message when accessing your yahoo email on your laptop and phone?
What's the model of your phone?Do you have windows xp, vista, or 7, or 8, 10 laptop, or mac laptop?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Also, what's the brand / model of your laptop?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
If you go to the yahoo.com website, are you able to sign in your yahoo email account there?
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,