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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Whenever I try to open an email with an attachment or

Customer Question

whenever I try to open an email with an attachment or facebook I get a screen that says "sorry can't seem to find that".
Submitted: 2 months ago.
Category: Email
Expert:  Sandy replied 2 months ago.

Hello! My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Sandy replied 2 months ago.

I can help you in one of three different ways:

1) Question and answer session.
2) Secure Remote support($14), which would allow me to take a look at the problem and fix the issue directly while you stay in front of the computer.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

3).Phone support(live discussion via phone).

    If you wish to choose Secure remote session or Phone support(live discussion via phone), please click Accept this Offer/Get extra help offer sent by me.

    Else, we can continue in the question and answer session, but I will need to ask a number of other questions and try and walk you through some steps.

    Expert:  Sandy replied 2 months ago.

    What browser are you using? Internet Explorer or Mozilla Firefox or google chrome?

    Are you facing this issue on the computer or mobile?

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