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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6002
Experience:  I have 7+ years of experience in fixing emails issues.
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GMAIL and files are disappearing from my IPhone and Ipad. I

Customer Question

GMAIL and files are disappearing from my IPhone and Ipad. I open a file in my gmail and the items saved dissappear. I also lost all my notes this evening. What is going on and how can I get them back?
Submitted: 2 months ago.
Category: Email
Expert:  Sandy replied 2 months ago.

Hello! My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Sandy replied 2 months ago.

How to recover lost emails:

Please fill out the details under the link:

https://support.google.com/mail/contact/missingemails?rd%3D1

And please change your gmail account password ***** save you from unauthorized access:

  1. Sign in to My Account.
  2. In the "Sign-in & security" section, select Signing in to Google.
  3. Choose Password.
  4. Enter your new password ***** then select Change Password.

If you have other queries regarding this, please reply back to me the box given below.

And if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.

Customer: replied 2 months ago.
I am not happy with this help. Take the $5.00 but no more.
Expert:  Sandy replied 2 months ago.

Patricia, I'm providing you best possible information to make your account secure and recover the deleted items.

If you need phone support call, please let me know.