I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have also have a windows xp, vista, or 7, or 8, 10, or mac computer?
What's the model of your phone?
Can you please confirm the email address account you are having issue with?Please reply at the box below. Thank you,
Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
May I connect with you remotely (over secure network session) to check/fix the issue directly?
Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau websitehttp://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403