I'm sorry about the issue. Is there any error or message when accessing your email at the yahoo.com website on the phone and/or on the laptop?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can you please confirm your email address?Please reply at the box below. Thank you,
Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
I'm sending you phone support offer. Once you accept that, I'll be able to call you directly. Thank you, Sandy