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Ask Viet - Email Tech Your Own Question

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35232
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Window live mail how do you transfer it to a new computer?

Customer Question

window live mail how do you transfer it to a new computer?
set it up there
Submitted: 2 months ago.
Category: Email
Expert:  Viet - Email Tech replied 2 months ago.

Hi,

I'm sorry about the issue. On your new computer, please download and install the wlsetup-web file at the Microsoft website below:

http://go.microsoft.com/fwlink/?LinkID=255475

, that will install the Windows Essentials / Windows Live Mail program.

, then open the Windows Live Mail program on the computer, and enter your email information when prompted

; then usually, that would get your email working on the new computer.

- If there is still any issue, please let me know what email you use, such as Hotmail, Yahoo, Gmail, AOL, etc..

Please let me know. Thank you,

Customer: replied 2 months ago.
i need to set up my mail account on my new computer
i have windows live mail on my old computer
are the two compatible?
can I transfer any old e-mail so i can see them on the new system
what do i need to do to get my mail on my new system?
Expert:  Viet - Email Tech replied 2 months ago.

Thank you for replying back. Did you try my first solution in my previous reply above yet? Here it is again:

1. Click on the Microsoft website below:

http://go.microsoft.com/fwlink/?LinkID=255475

2. Then open / run / install the download file wlsetup-web...

- This will install the Windows Essentials / Windows Live Mail program.

3. Then open the Windows Live Mail program on the computer, and enter your email information when prompted

- If it works, then your new emails should show up on your new computer.

- Then may be your old emails will also download on your new computer.

- If there is still any issue, please let me know what email you use, such as Hotmail, Yahoo, Gmail, AOL, etc..

Please let me know. Thank you,

Expert:  Viet - Email Tech replied 2 months ago.

If you are able to get new emails to download on the new computer, but if old emails do not get downloaded, then from the old computer, you can click on the small down arrow icon located at the upper right corner in Windows Live Mail program, then use the option Export email -> Email messages, then transfer it to the new computer via a USB drive, then use the Import messages in Windows Live Mail on the new computer.

- If you'd like to, I can connect remotely to your new computer and help setting up Windows Live Mail directly on your computer for you.

Please reply back to continue. Thank you,