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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I cannot read any of my Email. Just puts a red check in box

Customer Question

I cannot read any of my Email. Just puts a red check in box and that's it.Help
Submitted: 1 month ago.
Category: Email
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?

Here is how our site works. Due to thousands of types of computers, software, errors, email types, devices, Operating

Systems, etc. We need to communicate back and forth here in written method to verify the exact issue and resolve it.

If We open it up to other experts, use remote support method, clock out for the day etc. you will be aware of it.

Please continue to communicate until the issue is resolved or leave a time when you will be open to troubleshooting

to continue.

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