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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My kindle is not working properly 02 96187959

Customer Question

My kindle is not working properly
Sandra
02 96187959
Submitted: 2 months ago.
Category: Email
Expert:  Viet - Email Tech replied 2 months ago.

Hi,

I'm sorry about the issue. What's the model of your kindle?

Does it have touchscreen?

What's the issue with your kindle? Is there any error or message?

What exactly have you tried?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 2 months ago.

Can you please press and hold (or slide and hold) the power on / off button / switch on the kindle for about 45 seconds, then turn it back on and check?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,