I'm sorry about the issue. What's the model of your kindle?
Does it have touchscreen?
What's the issue with your kindle? Is there any error or message?
What exactly have you tried?
Please reply at the box below. Thank you,
Can you please press and hold (or slide and hold) the power on / off button / switch on the kindle for about 45 seconds, then turn it back on and check?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,