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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Why is my email account not letting me send email? I am

Customer Question

Why is my email account not letting me send email? I am receiving but cannot send out mail.
Submitted: 2 months ago.
Category: Email
Expert:  Viet - Email Tech replied 2 months ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

What's the error or message when sending out emails?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 2 months ago.

Also, when did this issue first occur?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 2 months ago.
No to the offer
Expert:  Viet - Email Tech replied 2 months ago.

Thank for replying back. With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:

http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/

Remote support is easier and quicker for you as I will do all the troubleshooting steps for you; this issue can be complicated. Otherwise, I can provide written instructions.

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

What's the error or message when sending out emails?

What's your email program, such as Outlook, Mail application, Windows Live Mail, Thunderbird, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,