Hello There. I am Bing and I look forward to helping you with your issue today.
Could you please advise which email system are you referring to?
I'm sorry about the issue. I'm another tech; I will help you with this.
If you go to the hotmail.com website, are you able to sign in and use your msn email address there?
Have you tried anything at the hotmail.com website?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below; we guarantee our service. Thank you,
Also, can you please confirm your full email address?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,