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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have tried, but failed, to upload photos. I work with a

Customer Question

Hello Pearl. I have tried, but failed, to upload photos. I work with a Mac. There is no 'browse' to click on. Help!
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: El Capitan, 10:11:6
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: my laptop
JA: What troubleshooting have you tried?
Customer: I've tried uploading from Facebook, and emailing photos to OT's support there.
JA: Anything else you want the email expert to know before I connect you?
Customer: No, thank you.
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.


I'm sorry about the issue. Where would you like to upload photos?

Is there any error or message?

Please reply at the box below. Thank you,