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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My password as recently changed 10/16/16 doesn't work! I can

Customer Question

my password ***** recently changed 10/16/16 doesn't work! I can not send things correctly.
JA: When did you last reset your username and password?
Customer: yesterday
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser with my Mac s
JA: What troubleshooting have you tried?
Customer: I went to my account and chcked that it was correct.
JA: Anything else you want the email expert to know before I connect you?
Customer: I tried to change the email password ***** my Iphone, but the phone number which was sent to allow it disappeared before I could us it, also I have had someone else using my account to send messagges
Submitted: 5 months ago.
Category: Email
Expert:  Kevin T replied 5 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 5 months ago.

What email provider do you use?