Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Recovery codes are time-sensitive information, they must be requested and then entered within few minutes (5 minutes) from the time is was requested. Therefore, the page where you requested the code must not be closed so that you can enter the code immediately.
Can I remotely access your computer so that I can directly assist you in the recovery of your Hotmail/MSN account while you watch?Please let me know by replying to me here so that I can help you further.
Oh, that could be a different code then, not a recovery code to recover your Hotmail/MSN account.
Are you still able to access your hotmail account now?