How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Need to access my gmail account

Customer Question

need to access my gmail account
Submitted: 1 month ago.
Category: Email
Expert:  Jess M. replied 1 month ago.

Hi Dawn, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a Windows computer to access your Gmail account right now?

If yes, can I remotely access your computer so that I can directly check and assist you in recovering your Gmail account?
Please let me know by replying to me here so that I can help you further.

Best regards,

Related Email Questions