Hi John, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you using Windows Vista, 7, 8 or 10?
Please let me know by replying to me here so that I can help you further.
Thank you for your permission to use Secure Remote Assistance.
Remote access (Secure Remote Assistance) is an optional additional service offer with a minimal one-time flat fee regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.Please let me know if you want this remote option.Best regards,Jess
Secure Remote Assistance is an optional additional service that is why it has an extra fee. Let me just send you the formal offer. If you are okay with the extra fee, you can accept it so that we can start the remote session and fix the problem.
I just did
I sent you the minimum offer :) It can go as high as 500 :) I hope you accept the offer so that we can start the remote session.
Oh John, I am very sorry for the confusion. I just sent you the offer, please accept it. Like I mentioned, I sent the offer with the least fee. The fee can be as high as 500, but I only sent you an offer of 10.