Hi There. I am Bing and I look forward to helping you with your issue today.
Can I know what kind of email are you referring to? Via web using your browser, or via an app using your phone?
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?
If you no longer need help with this issue, please reply so i can close it out?