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michelleclive, Email
Category: Email
Satisfied Customers: 4531
Experience:  I am a computer professional have fixed and handled email issues.
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I am trying to use my existing email address to go to google

Customer Question

I am trying to use my existing email address to go to google gmail, it keeps telling me that my user name is ***** ***** used. I know it is.
JA: How long have you had this issue with your Gmail account?
Customer: about 2-3 days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: google to then sign in
JA: What troubleshooting have you tried?
Customer: cussing, quitting several times don't know much about gmail. I have an old verizon account. but since aol I'm not happy
JA: Anything else you want the email expert to know before I connect you?
Customer: no i don't know what i don't know
Submitted: 1 month ago.
Category: Email
Expert:  michelleclive replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 1 month ago.

let me know the problem a bit more in detail.

Customer: replied 1 month ago.
Have used Verizon but recently went and opened a gmail account. I tried to sign on yesterday or so and it had me sign up for google apps I think. Asked my gmail address I wanted so I put my address there and it is already being used. By me
Customer: replied 1 month ago.
I don't want a new address I want to use the new one I have already told people to use.
Expert:  michelleclive replied 1 month ago.

what is the email address you want to associate with google?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
Problems that's for a business I need personal email. I started answering questions but gave up
Expert:  michelleclive replied 1 month ago.

if the email name is ***** ***** only you can get it and if its already in use then you will not be able to get the same user name.

Customer: replied 1 month ago.
Ok then I will have to come up with yet another email. Thank you
Expert:  michelleclive replied 1 month ago.

yes that is correct you will have to select a new email address which is available.

I hope I’ve provided the information you were seeking. If you are happy with my service, please provide a rating. If not, please let me know so l can continue to help you. Thank you.