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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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We just talked about my hotmail. thanks for your help.Got

Customer Question

Hi there. We just talked about my hotmail. thanks for your help.Got into it.
JA: How long have you had this issue with your Hotmail account?
Customer: no this is about my facebook acct being hacked and I was going to delete it and so whoever has hacked it has duplicated my account and they have about 6 emails that is for the log on
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: usually my labtop since all has been hacked.I had it set up for delete and they added my married last name and still has my pictures etc
JA: What troubleshooting have you tried?
Customer: I tried to call their customer service but it was a scam. You could tell he was not american.said his name was thomas moral. Not with that accent.Wanted $100 to delete it. I told him bullshit n hung up
JA: Anything else you want the email expert to know before I connect you?
Customer: I just want this account shut down.DELETED!
Submitted: 1 month ago.
Category: Email
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. So you are trying to delete your Facebook account? If yes, please tell me, are you still able to access or login or sign in to this Facebook account that you want to delete?

Please let me know by replying to me here so that I can help you further.

Best regards,

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