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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I was instructed to change my password on my gmail account

Customer Question

I was instructed to change my password ***** my gmail account due to suspicious activity. Almost a month ago. I wrote it down. When I put in the most recent password, it tells me know and wants to send a recovery email to a yahoo account I haven't used in years. I have been trying for the past week to break in to my email with no luck. And my cell number is ***** not on record. It is the only phone number I now have. HELP!
Submitted: 2 months ago.
Category: Email
Expert:  Jason Jones replied 2 months ago.

Hello,
I am the person that will be helping you today.

Do you still have access to the Yahoo account that mentioned in the question?

I will be standing by, looking forward to your response.

Thank you,
Jason

Expert:  Jason Jones replied 2 months ago.

Do you still have access to the Yahoo account that mentioned in the question?

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