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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My email was put in incorrectly. It should be

Customer Question

my email was put in incorrectly. It should be [email protected]/net instead of***@******.***
JA: Just to clarify, what email service provider are you using?
Customer: att.net
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I pad
JA: What troubleshooting have you tried?
Customer: The whole thing is my email account is***@******.***
JA: Anything else you want the email expert to know before I connect you?
Customer: just that I can get through to someone. I was beginning to think I just got scammed
Submitted: 2 months ago.
Category: Email
Expert:  technicalcat replied 2 months ago.

Hello, and thank you for using this service.

Sorry to hear you are having trouble. I will help you now.

If your ATT account email is already setup, it can't be directly changed. However, you can create a sub account with a different email address to suit your needs. If you'd like, I can remotely connect to your computer to help you do this. Would you like remote services?