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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31124
Experience:  Over 15 year experience in Email Systems and Programs
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Outlook Gmail acct will not take my sign on password. Have

Customer Question

Outlook Gmail acct will not take my sign on password.
JA: How long has this been an issue?
Customer: Have not been able to sign on for over a year, so have not used Outlook but use Chrome for my emails
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone
JA: What troubleshooting have you tried?
Customer: reinstallation. I would like to access on my main computer. Can access on phone
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Email
Expert:  Richard replied 2 months ago.

Hi there and welcome

On your computer, can you please click on my link below

https://www.google.com/settings/security/lesssecureapps

Click on Turn On

Then try to sign in on outlook

Let me know the results please.

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