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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 35424
Experience:  Over 15 year experience in Email Systems and Programs
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A box appeared on the screen that states "to stop a script

Customer Question

A box appeared on the screen that states "to stop a script that is running" - the script is slowing down the web browser. When I click on "yes" to stop the script, it does not respond to that. The web browser has been very slow for 2 days.
Submitted: 8 months ago.
Category: Email
Expert:  Richard replied 8 months ago.

Hi there and welcome

Please do the following in Internet Explorer

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Then restart and tell me how it then functions please

Customer: replied 8 months ago.
This is a learning curve for me. I assumed that I would get an email for the response. Realized this morning that I did have a response. I believe that I went through the steps as indicated above. It still seems a little slow. How can I be sure that I did everything correctly? Thanks for your help.
Expert:  Richard replied 8 months ago.

Where you able to click the buttons I indicated in the instructions? Did you see them and click them?

Customer: replied 8 months ago.
It took me a while but I believe that I followed the directions. I logged out and restarted after 1 minute, after doing what was stated. I have not tried anything but my email. I will try the other bookmarks.
Expert:  Richard replied 8 months ago.

Thanks, ***** ***** know the results please

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