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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I keep getting a sound followed by a msg saying my email

Customer Question

hi pearl I keep getting a sound followed by a msg saying my email account is out of date what do I do
JA: Just to clarify, what email service provider are you using for this account?
Customer: i think its google chrome not very ofey with computers
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: laptop
JA: What troubleshooting have you tried?
Customer: none don't know anything about computers I'm one of the over the hill gang never used one before two months ago lol
JA: Anything else you want the email expert to know before I connect you?
Customer: no i don't think so thanks
Submitted: 7 months ago.
Category: Email
Expert:  John replied 7 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 7 months ago.

Just to clarify are you getting email outdated or web browser outdated message?

Are you using a windows or Mac PC?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 7 months ago.

Please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 7 months ago.

Checking to see whether you still need help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Expert:  Josh replied 7 months ago.

Hi!

Do you still need help?