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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I forgot my password. When I go to help it ask if the email

Customer Question

I forgot my password. When I go to help it ask if the email is right. Well its not right. Never have seen this at all. I can't get any further.
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.


I'm sorry about the issue. Is this email password?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  arsufi2002 replied 1 month ago.

Hi Kristi,

My name is ***** ***** of the expert in Email Category. I Would like to assist you with your issue and would be your next active expert..

Please let me know when you are back so that we can resume troubleshooting.