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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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To whom it may concern How can I contact someone about

Customer Question

To whom it may concern
How can I contact someone about billing issues?My grandchildren purchased some games online and were not authorized by me.
Please help me contact the right person concerning this issue I just do not have the money/income to pay for these items please help
John J Scott
Submitted: 9 months ago.
Category: Email
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I think this matter can be rectified, by the right actions.

How were the games paid for? by credit card, or by some other means?