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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Why does it cost money to be able to connect to someone who

Customer Question

why does it cost money to be able to connect to someone who can fix your system.We can not log into outlook. It says certificate error. We have been 3 days and we now know it does not matter if it is internet explorer or google or any other connection.
We need our e-mail to connect with his doctors. It has cost us $250 today and still cannot sign into outlook. I need it fixed now...
Submitted: 1 month ago.
Category: Email
Expert:  Jason Jones replied 1 month ago.

I am the person that will be helping you today.

It cost money to work with us because we do not work for free. When you attempt to use Outlook, are you given any type of error message that may help me understand what the underlying problem is?

I will be standing by, looking forward to your response.

Thank you,

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