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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Unable to receive or send email with windows Live mail using

Customer Question

unable to receive or send email with windows Live mail using Windows 10
Submitted: 1 month ago.
Category: Email
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

What does your email end in that you called charter for? example, gmail, outlook, etc. (just the end of your email please)

How did you set it up on your computer?

Causes of Error ID 0x800CCC19

  • Corrupt download or incomplete installation of Windows Live Mail software.
  • Corruption in Windows registry from a recent Windows Live Mail-related software change (install or uninstall).
  • Virus or malware infection that has corrupted Windows system files or Windows Live Mail-related program files.
  • Another program maliciously or mistakenly deleted Windows Live Mail-related files.

Runtime Errors such as “Error ID 0x800CCC19” can be caused by a variety of factors, so it is important that you troubleshoot each of the possible causes to prevent it from recurring.

I am leaving a guide here if you would like to follow instructions to fix on your own:

Friendly reminder. only click accept on that offer if you want me to do this for you by remoting in to an accessible pc

If you would like to have a more hands on support through Secure Remote Assistance, I will send you an offer and I will be able

to log in and perform the fix for you. We offer this as an easier solution for clients. It is 100% guaranteed

money back if we cannot resolve your issue.

If you would like to continue with written instructions, that is absolutely fine as well. Just click the reject when you see the

offer and we will continue immediately in this manner going forward.

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