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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am trying to send an email and it comes up with message

Customer Question

I am trying to send an email and it comes up with message send folder unavailable
JA: Just to clarify, what email service provider are you using?
Customer: gmail but I changed about 6 months ago from microsoft
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no do not think so
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.


I'm sorry about the issue. When did this issue first occur?

Are you currently able to receive emails fine?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

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