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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can't send a google email

Customer Question

I can't send a google email
Submitted: 1 month ago.
Category: Email
Expert:  Jason Jones replied 1 month ago.

I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Expert:  Jason Jones replied 1 month ago.

You chose to create a new task instead of continuing here. Do not do that, please. Keep all communication on this page.

Customer: replied 1 month ago.
Expert:  Jason Jones replied 1 month ago.

You don't use SMTP settings while you are in Safari.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Customer: replied 1 month ago.
Cancel my questions and your support
Customer: replied 1 month ago.
Just cancel the wuedtion