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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I have a Samsung 350 11 register and can not clear the E1

Customer Question

I have a Samsung 350 11 register and can not clear the E1 message. Have disconnect ed power up to an hour at a time as suggested by another site. Still squealing and blocking everything except paper feed.
Submitted: 8 months ago.
Category: Email
Expert:  Kevin T replied 8 months ago.

Hi,
My name is ***** ***** I will be helping you.

Expert:  Kevin T replied 8 months ago.

Did you turn the key while doing the reset position?

Customer: replied 8 months ago.
I put key in program position while holding down subtotal and powering up
Customer: replied 8 months ago.
Am I going to have to call my credit card company and report you?

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