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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I neeed to recover my past word for cell phone

Customer Question

i neeed to recover my past word for cell phone broke cant retrieve my password ***** that number
Submitted: 1 month ago.
Category: Email
Expert:  Kevin T replied 1 month ago.

My name is ***** ***** I will be helping you.

Expert:  Kevin T replied 1 month ago.

Do you have a computer we can remote onto and go through the account recovery process?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
i dont remember password
Customer: replied 1 month ago.
is anyone there
Customer: replied 1 month ago.
Expert:  GeekGal replied 1 month ago.

Hi there Brenda. My name is*****'m sorry that you've had to wait. I'll try to help you.

Expert:  GeekGal replied 1 month ago.

Please click the link below:

On the page that opens up, click "I Agree."

Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the very bottom of your browser window, usually in the left corner.)

I'll then be connected.

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