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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I neeed to recover my past word for cell phone

Customer Question

i neeed to recover my past word for cell phone broke cant retrieve my password ***** that number
Submitted: 7 months ago.
Category: Email
Expert:  Kevin T replied 7 months ago.

My name is ***** ***** I will be helping you.

Expert:  Kevin T replied 7 months ago.

Do you have a computer we can remote onto and go through the account recovery process?

Customer: replied 7 months ago.
Customer: replied 7 months ago.
i dont remember password
Customer: replied 7 months ago.
is anyone there
Customer: replied 7 months ago.
Expert:  GeekGal replied 7 months ago.

Hi there Brenda. My name is*****'m sorry that you've had to wait. I'll try to help you.

Expert:  GeekGal replied 7 months ago.

Please click the link below:

On the page that opens up, click "I Agree."

Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the very bottom of your browser window, usually in the left corner.)

I'll then be connected.