How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I neeed to recover my past word for hotmail.com cell phone

Customer Question

i neeed to recover my past word for hotmail.com cell phone broke cant retrieve my password ***** that number
Submitted: 3 months ago.
Category: Email
Expert:  Kevin T replied 3 months ago.

Hi,
My name is ***** ***** I will be helping you.

Expert:  Kevin T replied 3 months ago.

Do you have a computer we can remote onto and go through the account recovery process?

Customer: replied 3 months ago.
Customer: replied 3 months ago.
i dont remember hotmail.com password
Customer: replied 3 months ago.
is anyone there
Customer: replied 3 months ago.
Expert:  GeekGal replied 3 months ago.

Hi there Brenda. My name is*****'m sorry that you've had to wait. I'll try to help you.

Expert:  GeekGal replied 3 months ago.

Please click the link below:

http://www.justanswer.com/remotedesktop/join.aspx?Session=948eeafc-7675-43c2-9673-00ed8a31ca08b

On the page that opens up, click "I Agree."

Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the very bottom of your browser window, usually in the left corner.)

I'll then be connected.