Hello,I am the person that will be helping you today.
Your ID on Gmail is your Gmail email address. Are you wanting to create a new Gmail Email Address?
I will be standing by, looking forward to your response.
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
Yes, there is a fee for the remote service. We do not work for free here.
After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.
The remote charge is $39.
All that "I have said" is on this page. You may be referring to the free trial that was offered in the beginning. The remote service is an extra charge; otherwise, I would not be given any credit for my extra time. If you wish, I can just give you the instructions to follow for yourself, but be clear that if you don't follow my instructions perfectly, you may lose data.
Honestly, before I can give you any instructions, I will need to ask several question so that I may know the current status of your setup.
It will take me approximately five minutes to type those questions, it will take you approximately 15 minutes to follow my instructions, and answer those questions. Upon receiving those answers, I will send another set of questions. Let's just do the remote at no extra cost.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 38 and click the circle button to start the remote application.(After the file finishes downloading, please open the file and run it.)